Privacy Policy

revised July 16, 2024

Protecting the privacy of our customers is significant importance for Chugoku Marine Paints, Ltd., and its affiliated companies (collectively referred to as “we,” “us,” or “our”). Please refer to the following for our policies of how we obtain, use, protect customers’ personal information to help customers understand our policies in operating and managing our company website. This privacy policy is designed to be consistent with the requirements of potentially applicable laws, including the California Privacy Rights Act (CPRA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR).

1. Personal Information

To provide information about our products and services, we may request customers to provide “personal information,” which includes information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular customer.

2. Obtaining and Using Personal Information

We obtain personal information and use the information we obtain for the following purposes:

  • To improve or enhance our products and services;
  • To obtain information relating to our products and services;
  • To obtain your business needs and to provide you with information relating to our products and services based on your business needs;
  • To respond to inquiries or requests submitted to us; and
  • To accomplish tasks related to or ancillary to the above purposes.

When using personal information beyond the scope of the above purposes, we will obtain consent from the person involved in advance by an appropriate method. Additional purposes for the use of customers’ personal information may be displayed on the point of collection on our website.

3. Information Transfer to a Third party and Use for Secondary Purpose

A transfer of customers’ personal information to a third party may be required to provide the products or services requested by the customers. In such a case, we ask the customers for permission prior to such transfer, and the information to be transferred to such third party will be kept to the minimum necessary to fulfill the request. For example, if a customer requests to purchase products or services from our agent or distributor, we provide necessary information to such agent or distributor. Other than the above, we never disclose personal information to any third party without customers’ permission. However, in an emergency case to protect human life and/or human rights or when legally required, we have the right to transfer customers’ personal information without prior consent.

4. Opt-Out from Sales and Sharing

While it is our policy not to sell or share your personal information without your consent, you have the right to explicitly opt out of the sale or sharing of your personal information by us. If you choose to exercise your right to opt out of the sale or sharing of your personal information, we will respect your decision. We will not sell or share your personal information with third parties after we have received and processed your opt-out request, except as otherwise required by law. You may send us an email at seajet@cmpusa.com with your opt-out request. Please include “Opt-Out Request” in the subject line to ensure prompt processing. Upon receiving your request, we will act upon it as soon as reasonably possible, but no later than 15 business days from the date we receive your request. Please note that opting out of the sale or sharing of your personal information does not mean you will stop seeing ads altogether—instead, it means that the ads you do see may not be as personalized to your interests.

5. Cookies

We believe in transparency about our use of cookies and similar technologies. This Cookies Policy explains how we use cookies.

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us enhance your user experience, understand how our site is used, and tailor our interactions with you.

Types of Cookies We May Use:

  1. Strictly Necessary Cookies: Essential for you to browse our website and use its features.
  2. Performance Cookies: Collect information about how you use our website, helping us improve its functionality.
  3. Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.
  4. Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.

Managing Cookies:
You can manage your cookie preferences at any time by adjusting your browser settings, such as “Reject all cookies” or “Alert prior to sending cookies.” Please note that disabling cookies, wholly or partially, may affect your user experience and the functionality of our website.

6. SSL (Security)

To ensure the security of customers’ personal information, we use SSL (Secure Socket Layer: Industry standard encryption technology). Personal information is encrypted and sent safely as long as customers’ browsers conform to the SSL protocol.

7. Personal Information Management and Protection

Personal information shall be strictly managed, and except in the following situations, we will never disclose or provide data to a third party without the consent of the person involved. With consideration for safety, we will have devised measures for preventing and correcting the risk of unauthorized access to personal information and the loss, destruction, falsification, or leakage, etc., of personal information.

Exceptions:

  1. When disclosure is necessary to protect human life, limb, or property, and it would be difficult to obtain the consent of the person involved.
  2. When disclosure is particularly necessary in order to improve public health or promote the sound development of children, and it would be difficult to obtain the consent of the person involved.
  3. When it is necessary to cooperate with an agency of the national government, a local public organization, or a party commissioned to act on their behalf in the execution of affairs prescribed by law, and obtaining the consent of the person involved could interfere with the execution of those affairs.
  4. When all or part of the handling of personal information has been outsourced within the scope necessary to achieve the purpose of use, in order that business might be executed smoothly.
  5. When provision of personal information has accompanied business succession through a merger or for other reasons.
  6. When personal information is jointly utilized with a specific party, and the person involved has been notified in advance of this fact, as well as of the items of personal information that are jointly utilized, the scope of the parties that jointly utilize the information, the purpose of utilization by said parties, and the name of the party responsible for the management of the personal information, or this information has been made readily available to the person involved.
  7. As otherwise permitted by law

8. Outsourcing of the Handling of Personal information

We may outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use. In such cases, we will thoroughly review the qualifications of the third-party service provider, establish a confidentiality obligation in the contract with the third-party service provider, and supervise the third-party service provider as necessary and appropriate. Additionally, and without limiting the foregoing, we ensure that all third-party service providers adhere to comparable privacy protections and require that these providers certify that they understand and will uphold these obligations.

9. Disclosure of Personal Information

When asked to disclose personal information by the person involved, we will disclose the information to the said person without delay. Upon request from the consumer, we will not only disclose but also provide an option to delete personal information held about the consumer, subject to certain exceptions under applicable law. However, if any of the following applies to the disclosure of the information, we may refrain from disclosing all or part of the information. When a decision to refrain from disclosing personal information has been made, we will notify the person involved of that decision without delay:

  1. If there is a risk that disclosure could harm the life, limb, property, or other rights and interests of the person involved or a third party;
  2. If there is a risk that disclosure could seriously interfere with the proper execution of company business; or
  3. In other cases where disclosure would violate the law.

10. Correction and Deletion of Personal Information

If the personal information in our possession is incorrect, the said personal information can be corrected or deleted at the request of the person involved, according to the procedure established by us. Upon receiving such a request from the person involved, we will consider the request, and if granting the request is judged to be necessary, we will correct or delete the said personal information without delay and notify the person involved to that effect.

11. Supervision of Use of Personal information

In the following cases, we will, upon being requested by the person involved to suspend or eliminate the user of personal information (hereinafter referred to as “suspension of use, etc.”), perform the necessary investigation without delay and, depending on the results, may suspend the use of personal information, etc., in accordance with the law, and notify the person involved to that effect. However, we may devise an alternative measure in cases where suspension, etc., of the use of personal information would be difficult because it involves great expense or for other reasons, and it is possible to take an alternative measure that is necessary to protect the rights and interests of the person involved.

  1. If handling of information has not been within the scope of the purpose of use;
  2. If the personal information was obtained through wrongful means;
  3. if the personal information has been used by methods that could foster or induce illegal or unjust acts;
  4. If we no longer need to use the personal information of the person involved;
  5. If personal information that includes sensitive information has been or could have been leaked, lost, or damaged (hereinafter referred to as “leakage, etc.”)
  6. If there has been leakage, etc. or potential leakage, etc. of personal information such that its unauthorized use could result in property damage;
  7. If there has been leakage, etc., or potential leakage, etc., of personal information that could have been used for unauthorized purposes;
  8. If there has been leakage, etc., or potential leakage, etc., of personal information on a scale involving more than a thousand persons; or
  9. If there is a risk that the rights or the just and proper interests of the person involved have been violated through the handling of the said personal information.

12. Procedures for Changing the Privacy Policy

We will strive to review and improve the content of this policy as necessary. The content of this policy will be subject to change except as expressly stipulated by law or elsewhere in this policy. Stakeholders will be notified of the amended policy by our stipulated methods or by posting on our website, and the amended policy shall take effect as of the time of notification or posting.

13. Compliance with Laws and Regulations

We will comply with the laws and regulations that apply to the personal information in its possession.

14. Handling of Complaints and Consultations

We will accept and promptly and appropriately respond to complaints or requests for consultation regarding the handling of personal information that is received from the person involved. Moreover, we will promptly and appropriately respond to requests for disclosure, correction, addition, deletion, and refusal of utilization or provision of the said personal information that are received from the person involved.

15. Security Control Measures

We take steps to prevent unauthorized access to personal information and the loss, destruction, falsification, and leakage, etc., of personal information by imposing access restrictions on personal information files and taking organizational, physical, human, and technological measures to create records of access logs and prevent unauthorized access from outside parties. In the unlikely event of leakage, etc., of personal information, we will promptly report the incident to the competent authorities in accordance with the applicable laws and also take the necessary measures to prevent recurrence and prevent similar incidents from occurring. We regularly perform risk assessments for processing that presents significant risks to consumer privacy.

16. Non-Discrimination Policy

We value your privacy and are committed to ensuring your rights are respected. In accordance with applicable privacy laws, we affirm that we do not and will not discriminate against any consumer for exercising their privacy rights. This includes, but is not limited to:

Denying goods or services to you.

  1. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  2. Providing a different level or quality of goods or services to you.
  3. Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Your decision to exercise your privacy rights will not affect your experiences with our services. We are dedicated to providing equal service and respect to all our customers, regardless of their choices regarding their personal information.

17. Data Minimization and Retention

We are committed to using and storing your personal information only as long as necessary for the purposes it was collected, in line with the principles of data minimization and in compliance with applicable laws.

Data Use: We limit personal data collection and use to what is necessary for delivering our good and services or as you have agreed.
Data Retention: We only keep personal information for the duration needed to serve its collection purpose or to comply with legal requirements. After this period, data is securely deleted or anonymized.

18. Third-Party Websites

Customers may access other websites from links on our website. Customers access such other websites at their own risk, and we are not liable under any circumstance for any damage caused by any kind of information acquired by customers by disclosing customers’ personal information to such other websites linked from our website or by disclosing customers’ personal information to such websites.

19. Contact Us

If you wish to request disclosure, correction, suspension of use, or deletion, etc., of your own personal information, or if you wish to submit an inquiry or complaint about the handling of personal information by us, please email us at seajet@cmpusa.com, or write to us at 1610 Engineers Road Belle Chasse Louisiana 70037 Attention to Seajet division.